Over the years we have encountered an ever-increasing need for Client customized collection services focused on the Client's specific needs We maintain a very active role within the collection profession as an active member within the various associations. We are a member of both the American Collectors Association International (ACA) and the Michigan Association of Collection Agencies (MACA). We are proud of our good standing with both trade associations.

As an active member we are informed of current and ever changing debt collection laws and regulations. This information, in turn, is conveyed to our Client partners. These professional associations also have a great deal involvement in shaping of credit laws and issues. J.J. Marshall has established itself as a leader in an effort to fight for the enhancement of creditor rights. Our Senior Management team has on the average over 20 years in the Collections profession. They are familiar with all aspects of the Collections industry. Our President is an Appointed Board Member of the State of Michigan Collection Practices Board. We have assembled a hand picked team of Collection Specialist, Administrative and Technical Support staff. Our employees are well trained and knowledgeable about all aspects of debt collection. They receive instruction in-house, at ACA training schools and at seminars, where they can learn new collection techniques and become updated on changing laws.